Commitment

Accessibility Statement

At Kwintner Fine Jewelry, we believe that the beauty of our craft should be accessible to everyone. We are committed to ensuring that our website provides an inclusive digital experience for all visitors, regardless of ability or technology.

Last updated: June 2026

Our Commitment

Kwintner Fine Jewelry is dedicated to providing a website that is accessible to the widest possible audience. We strive to ensure that all visitors - including those with visual, auditory, motor, or cognitive disabilities - can navigate, understand, and interact with our website effectively.

Accessibility is an ongoing effort for us. We continuously work to improve the digital experience on our website and to ensure that our online content meets or exceeds the requirements set forth by applicable accessibility standards.

We view accessibility not as an obligation but as an integral part of our commitment to craftsmanship - the same attention to detail we bring to every piece of jewelry extends to every aspect of how we present ourselves to the world.

Standards & Guidelines

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are developed by the World Wide Web Consortium (W3C) and are the internationally recognised standard for web accessibility.

WCAG 2.1 Level AA

This standard addresses the most common barriers to accessing web content. It covers principles of perceivability, operability, understandability, and robustness - ensuring content is available to users with a wide range of abilities.

We also reference the Americans with Disabilities Act (ADA) and the European Accessibility Act (EAA) as part of our compliance framework, ensuring our website meets the expectations of customers across all regions we serve.

Accessibility Features

We have implemented the following features to enhance the accessibility of our website:

Semantic Structure

Our pages use proper heading hierarchy, landmark regions, and semantic HTML elements to ensure screen readers and assistive technologies can accurately interpret and navigate the content structure.

Keyboard Navigation

All interactive elements - including navigation menus, buttons, forms, and product selectors - are fully operable via keyboard. Focus indicators are visible to help users track their position on the page.

Colour Contrast

Text and interactive elements maintain sufficient colour contrast ratios against their backgrounds, meeting WCAG 2.1 Level AA requirements. Our design palette has been carefully chosen to balance aesthetic elegance with readability.

Alternative Text

All meaningful images, including product photography and editorial imagery, include descriptive alternative text. Decorative images are appropriately marked so they do not interfere with screen reader navigation.

Responsive Design

Our website is fully responsive and adapts to different screen sizes, orientations, and zoom levels. Content remains readable and functional at up to 200% zoom without horizontal scrolling.

Form Accessibility

All form fields include visible labels and clear error messages. Required fields are clearly indicated, and form validation provides descriptive feedback to help users correct any issues.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

Screen Readers

JAWS, NVDA, VoiceOver, TalkBack

Browsers

Chrome, Safari, Firefox, Edge

Voice Control

Dragon NaturallySpeaking, Voice Control (macOS)

Magnification

ZoomText, built-in browser zoom

Known Limitations

While we strive for full accessibility, we acknowledge the following areas where improvements are ongoing:

Some older product imagery may not yet have fully descriptive alternative text. We are progressively updating our image library.
Third-party embedded content (such as payment processors or social media widgets) may not fully conform to our accessibility standards. We work with our partners to encourage improvements.
PDF documents (such as certificates) may have limited accessibility. We are working to provide accessible HTML alternatives where possible.

Feedback & Assistance

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know. We take all feedback seriously and will respond within two business days.

Alternative Access

If you are unable to access any content or complete a transaction on our website due to an accessibility barrier, please contact us directly. We will be happy to assist you personally - whether that means providing information in an alternative format, assisting with a purchase over the phone, or arranging an in-person appointment at our Old Jaffa atelier.

Your experience matters to us. Every piece of feedback helps us create a more inclusive environment for all our customers.

Continuous Improvement

Accessibility is not a one-time effort but an ongoing commitment. We regularly review and test our website to identify and address accessibility issues. Our approach includes:

Regular automated and manual accessibility audits of our website.
Training our development and content teams on accessibility best practices.
Incorporating accessibility considerations into the design and development of all new features.
Engaging with users who rely on assistive technologies to understand their experience.

We are committed to maintaining and improving the accessibility of our website as standards evolve and new technologies emerge.

Need Assistance?

Our concierge team is available to help if you encounter an accessibility barrier, need information in an alternative format, or would like personal assistance with your experience.

Contact Our Concierge

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